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Delivery

FREE UK DELIVERY FOR OVER £100 BY CITYLINK, DPD OR ROYAL MAIL Jackets and coats are delivered by DPD or Citylink transport. You have probably seen their green and yellow vans in your area. We pay for a "next working day" service which can be anytime between 08.30am and 05.30 pm. Citylink and DPD currently advertise a 98% success rate for this service. A signature will be required, therefore if delivery is attempted and you are not in a card will be left with a contact number for you to call and confirm which day you would like delivery, within 4 working days If no contact is made delivery will be attempted on the fourth working day. Please note if this is not successful the goods will be returned to us and your money refunded less a £10 handling fee. We can give instructions for the delivery to be left with a neighbour or in a specified safe place. Please note that if you request a parcel to be left in a safe place it will be recorded by the driver and any subsequent loss is your responsibility. Waistcoats and gillets are delivered by Royal Mail first class recorded. Delivery times as advertised by Royal Mail are "next day delivery for most items" but this is not guaranteed and can take up to a week at peak times. Your parcel will be delivered by your regular postman and a signature will be required. If you are not in a card will be left asking you to collect the parcel from your local main post office or request re-delivery. Saturday delivery can be arranged before 1.00pm by Royal Mail at a cost of £20 for jackets and coats and £15 for waistcoats and gillets. Delivery to Northern Ireland, Scottish Highlands and all U.K Islands costs £19.99 being sent via Royal Mail. Some extra time must be allowed. Delivery to most European countries is by DPD and costs £24.99 Delivery to the rest of the World costs £34.99, please allow up to 10 days for delivery

Returns. Refund/Exchange

We operate a 14 day full refund/exchange policy providing the garment is returned in the same condition as it was received. Should you wish to return the garment for any reason please send it back to Upperclass Fashions Ltd, 124-128 Bethnal Green Road, London, E2 6DG. Make sure you enclose a returns note showing your name and address. If you are sending the garment back for exchange it is best to call or e-mail us and we can then confirm we have the required garment in stock and reserve it for despatch to you as soon as we receive your returned garment. If you are sending the garment back for a refund we appreciate you giving the reason for return. All feedback is greatly appreciated. A refund will be made minus a handling fee of £10 back to the credit card used for the purchase within 7 days.